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FAQ

You got questions, we've got answers, below.

Q What areas do you provide moving services?

A We currently provide moving services in Washington DC, Northern Virginia and Maryland.

Q Do you offer packing and unpacking services?

A At the moment, we do not provide packing and unpacking, so your items will need to packed prior to a HaulPRO arriving.

Q How does your pricing work?

A The majority of our moves are flat rate pricing. We offer upfront pricing, with NO hidden fees. There's no surprises in the end with you move with HaulPROZ. The price of each move is different is depends on your requirements. We consider things like location, distance, amount of furniture, amount of movers needed to determine your customized price.

Q What areas do you provide junk removal services?

A We charge based on the following parameters:  1. Where is the junk located? Inside or Outside the property? Curbside pickups are reduced from the traditional in home/office junk removal pickup since it's easily accessible. 2. How much junk do you have? We offer itemized flat pricing if you have between 1-5 items. Anything more than that is considered bulk pricing, and pricing depends on how much of your junk fills up the truck. Pricing is prorated so you are only paying for the exact amount of junk you have.

Q When and how do I pay?

A Our time runs continuously until all tools and equipment are back in our truck and payment is completed. Having cash or a credit/debit card ready will save you time and money.

For Local Moves:You must pay in full before the job ends on the day of move. We accept cash or credit/debit cards (VISA, MC, Discover, Amex). A 3% convenience fee is added to all credit/debit card payments. Please note we do not accept checks. The name on the credit card must match the signer’s name as we require a signature on credit/debit card payments.

For Interstate Moves: Payment is due at the end of the day of delivery. We accept cash or credit/debit cards (VISA, MC, Discover, Amex). A 3% convenience fee is added to all credit/debit card payments. Please note we do not accept checks. Having your payment ready ahead of time will save you time and money. The name on the credit card must match the signer’s name as we require a signature on credit/debit card payments.

Junk Removal: Payment is due upon completion of removal via Credit Card/Debit Card.

Q Do I need to get moving or parking permits?

A Yes. As the customer, you are responsible for requesting any moving permits if required. We recommend getting permits for all moves as they guarantee that the moving truck can be parked as close as possible to your doorway. Since you are familiar with the parking situation on your street, it’s your decision whether you can manage parking without a permit. Most situations require 35 to 40 feet to park the truck.

Hear From Our Happy Clients

As they say, "proof is in the puddin"
I like the up-front pricong and booking. Showed up within the 2-hr time window and took a couch for $90. Courteous. I’ll use them again.
Ray W.
So happy I found HaulPROZ! Super easy to schedule an appointment for the day and time I needed. Prices were very reasonable, confirmation call was friendly…
Tricia J.
HaulPROZ had the lowest bid to haul away a mattress and box springs. They showed up right on time and were careful with our freshly painted walls…
Steven N.

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